Refund and Returns Policy
Last Updated: 8-18-2023
Thank you for shopping with Barkha International. We strive to provide you with the highest quality products and services. In the event that you are not completely satisfied with your purchase, we have outlined our Return and Refund Policy below:
- Returns:
We accept returns for eligible products within 7 days from the date of delivery. To initiate a return, please follow these steps:
- Contact our customer support team at contact@barkhainternational.in to request a return authorization.
- Pack the item(s) securely in the original packaging, including all accessories and documentation.
- Include a copy of the original packing slip or receipt in the package.
- Ship the package to the address provided by our customer support team.
Please note the following guidelines for returns:
- The item(s) must be in new, unused condition and free from any signs of wear, damage, or alteration.
- Certain products, such as personalized or custom items, may not be eligible for return. Please check the product description for specific return eligibility.
- Shipping costs for returns are the responsibility of the customer unless the return is due to a manufacturing defect or an error on our part.
- Refunds:
Once we receive and inspect your returned item(s), we will process your refund. Please note the following:
- Refunds will be issued to the original payment method used for the purchase.
- Depending on your payment provider, it may take several business days for the refund to appear in your account.
- Shipping and handling charges are non-refundable.
- Exchanges:
We currently do not offer direct exchanges. If you wish to exchange an item, please follow the return process to receive a refund for the original item and place a new order for the desired item.
- Damaged or Defective Items:
If you receive a damaged or defective item, please contact our customer support team within 7 days of receiving the order. We will arrange for a replacement or refund, including any shipping costs incurred.
- Cancellations:
If you need to cancel an order, please contact us as soon as possible. If the order has not yet been processed, we will cancel the order and issue a refund. Once an order has been processed and shipped, it falls under our standard return policy.
Contact Us:
If you have any questions or concerns about our Return and Refund Policy, please contact us at contact@barkhainternational.in . Our customer support team is here to assist you.
Please retain a copy of this policy for your records. By making a purchase on our website, you acknowledge and agree to the terms outlined in this Return and Refund Policy.
Thank you for choosing Barkha International. Your satisfaction is important to us, and we appreciate the opportunity to serve you.